SmartPak

OUTSMART! A book review by Bob Morris

June 10, 2011

OUTSMART! How to Do What Your Competitors Can’t Jim Champy Financial Times Press/Pearson (2008) Previously, Champy argued in Reengineering the Corporation (1993) that “companies need to change radically and be managed from a process perspective,” in Reengineering Management (1995) he…

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