Rohit Sood
Here is a brief excerpt from an article written by Stefan De Raedemaecker, Javier Feijoo, and David Jacquemont for the McKinsey Quarterly, published by McKinsey & Company. As they acknowledge, providing good service has never been easy. Meeting rising customer…
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Six lessons on how to embrace the next-generation operating model
Here is a brief excerpt from an article written by Tod Camara, Adele Hu, Alex Singla, Rohit Sood, and Jasper van Ouwerkerk for the McKinsey Quarterly, published by McKinsey & Company. To read the complete article, check out other resources, learn…
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