Ranjay Gulati

Silo Busting: How to Execute on the Promise of Customer Focus

July 1, 2016

Curious, I checked the etymology of “silo” and learned that is from the Greek word siros, a “pit for holding grain”; that is, a structure for storing bulk materials. It is a highly efficient, cost-effective storage container of incalculable value.…

Read More

Business Network Transformation: A book review by Bob Morris

April 22, 2011

Business Network Transformation: Strategies to Reconfigure Your Business Relationships for Competitive Advantage Jeffrey Word, Editor Jossey-Bass/John S. Wiley & Sons (2007) A “must have” combination of compass, GPS, tool kit, and operations manual for BNT Whatever their size or nature,…

Read More

Managing the support staff identify crisis

December 21, 2010

In an article written for the Harvard Business School Working Knowledge online, Ranjay Gulati points out that employees not connected directly to profit and loss can suffer from a collective “I-am-not-strategic” identity crisis. Gulati suggests that business managers allow so-called…

Read More