Ranjay Gulati
In an article written for the Harvard Business School Working Knowledge online, Ranjay Gulati points out that employees not connected directly to profit and loss can suffer from a collective “I-am-not-strategic” identity crisis. Gulati suggests that business managers allow so-called…
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Silo Busting: How to Execute on the Promise of Customer Focus
Curious, I checked the etymology of “silo” and learned that is from the Greek word siros, a “pit for holding grain”; that is, a structure for storing bulk materials. It is a highly efficient, cost-effective storage container of incalculable value.…
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