How to create a community of “customer evangelists” who thrive in the Membership Economy
The term “customer evangelist” was introduced by Ben McConnell and Jackie Huba in … READ MORE
How and why a values-based company can make the world a better place by enhancing the lives of those who work there.
Those who have read Paul Spiegelman’s … READ MORE
Paul co-founded The Beryl Companies with his two brothers in 1985. As CEO, he oversees strategic planning and business development for the nation’s thought-leading company in health care customer interactions and relationship management, and is the … READ MORE