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Innovating Analytics: A book review by Bob Morris

December 4, 2013

Innovating Analytics: Word of Mouth Index- Use the Next Generation of Net Promoter to Increase Sales and Drive Results Larry Freed John Wiley & Sons (2013) How and why the best innovations in customer experience analytics can create a decisive…

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Five Workplace Trends for 2012

December 15, 2011

Here is an article written by  Deb Busser  for Talent Management magazine. To check out all the resources and sign up for a free subscription to the TM and/or Chief Learning Officer magazines published by MedfiaTec, please click here. *    …

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