Mark Twain
Decision Sprint: The New Way to Innovate into the Unknown and Move from Strategy to Action Atif Rafiq McGraw Hill (April 2023) “If you have always done it that way, it’s probably wrong.” Charles Kettering To what does the title…
Read MoreThe Innovation Mindset: Eight Essential Steps to Transform Any Industry Lorraine H. Marchand with john Hanc Columbia Business School Publishing (July 2022) Innovative thinking can be much more than a process: it should be a way of life in the…
Read MoreThe Crux: How Leaders Become Strategists Richard P. Rumelt Public Affairs (May 2022) Two sources of power: a challenge’s crux and a challenge-based strategy To what does the title of this book refer? According to Richard Rumelt, a crux is…
Read MoreThe End of Bias: A Beginning, The Science and Practice of Overcoming Unconscious Bias Jessica Nordell Metropolitan Books/HenryHolt & Company (September 2021) Many of us have an invisible enemy that can do incalculable damage Long ago, Mark Twain observed, “It…
Read MoreJames Strock is a best-selling author and speaker on leadership. His passion for the practice of leadership spans four decades. He’s an independent entrepreneur and reformer in business, government, and politics. He is the founder of the Serve to Lead…
Read MoreNine Lies About Work: A Freethinking Leader’s Guide to the Real World Marcus Buckingham and Ashley Goodall Harvard Business Review Press (April 2019) Why making the world a better place requires the courage and wit to see it as it…
Read MoreWisdom @ Work: The Making of a Modern Elder Chip Conley Currency (September 2018) How and why to “embrace your wizard” Over the years, I have read and reviewed all of Chip Conley’s previously published books and noted how receptive…
Read MoreAs you may already know, Joseph Luft and Harrington Ingham introduced a concept in 1955 that they aptly characterized as “the unknown unknowns.” That is, ignorance of one’s ignorance. This is is probably what Mark Twain had in mind when…
Read MoreOne of our three sons, Geoffrey, introduced me to an especially interesting website — All That Is Interesting (ati) — at which the resources include Chris Altman’s “45 Of History’s Most Famous (And Amusing) Insults.” For example: “The trouble ain’t…
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How unknown biases destroy relationships
As you may already know, Joseph Luft and Harrington Ingham introduced their concept of “the unknown unknowns” in 1955. That is, ignorance of one’s ignorance. This is is probably what Mark Twain had in mind when observing, ” It…
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