Larry Freed

Blogging on Business Update from Bob Morris (Week of 12/2/13)

December 8, 2013

I hope that at least a few of these recent posts will be of interest to you: BOOK REVIEWS Manage Your Day-to-Day: Build Your Routine, Find Your Focus, and Sharpen Your Creative Mind Jocelyn Glei, Editor Innovating Analytics: Word of…

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Innovating Analytics: A book review by Bob Morris

December 4, 2013

Innovating Analytics: Word of Mouth Index- Use the Next Generation of Net Promoter to Increase Sales and Drive Results Larry Freed John Wiley & Sons (2013) How and why the best innovations in customer experience analytics can create a decisive…

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