Karen Dillon
The Microstress Effect: How Little Things Pile Up and Create Big Problems — and What to Do About It Rob Cross and Karen Dillon Harvard Business Review Press (April 2023) How to create and then sustain a workplace culture of…
Read MoreHere is an excerpt from an article written Rob Cross and Karen Dillon for Harvard Business Review and the HBR Blog Network. To read the complete article, check out the wealth of free resources, obtain subscription information, and receive HBR…
Read MoreAt one time or anorther during a career, most of us have felt that we and our work are not appreciated…or at least underappreciated. What to do? Here is an excerpt from an article written by Rebecca Knight forHarvard Business…
Read MoreJobs to Be Done: A Roadmap for Customer-Centered Innovation Stephen Wunker, Jessica Whitman, and David Farber AMACOM (November 2016) Create breakthrough ideas from reimagining problems, not from an incrementally better solution to a well-understood challenge It was Clayton Christensen who…
Read MoreTo Harvard professor Clayton Christensen, coauthor of How Will You Measure Your Life?, a primary task of leadership is asking questions that anticipate great challenges. Here is a brief excerpt from an interview conducted by Art Kleiner for strategy+business magazine,…
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The Hidden Toll of Microstress
Here is an excerpt from an article written by Rob Cross and Karen Dillon for Harvard Business Review and the HBR Blog Network. To read the complete article, check out the wealth of free resources, obtain subscription information, and receive…
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