Karen Dillon

The Hidden Toll of Microstress

December 14, 2023

Here is an excerpt from an article written by Rob Cross and Karen Dillon for Harvard Business Review and the HBR Blog Network. To read the complete article, check out the wealth of free resources, obtain subscription information, and receive…

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The Microstress Effect: A book review by Bob Morris

April 28, 2023

The Microstress Effect: How Little Things Pile Up and Create Big Problems — and What to Do About It Rob Cross and Karen Dillon Harvard Business Review Press (April 2023) How to create and then sustain a workplace culture of…

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The Hidden Toll of Microstress

April 5, 2023

Here is an excerpt from an article written Rob Cross and Karen Dillon for Harvard Business Review and the HBR Blog Network. To read the complete article, check out the wealth of free resources, obtain subscription information, and receive HBR…

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What to Do When You Don’t Feel Valued at Work

January 18, 2018

At one time or anorther during a career, most of us have felt that we and our work are not appreciated…or at least underappreciated. What to do? Here is an excerpt from an article written by Rebecca Knight forHarvard Business…

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Jobs to Be Done: A book review by Bob Morris

November 1, 2016

Jobs to Be Done: A Roadmap for Customer-Centered Innovation Stephen Wunker, Jessica Whitman, and David Farber AMACOM (November 2016) Create breakthrough ideas from reimagining problems, not from an incrementally better solution to a well-understood challenge It was Clayton Christensen who…

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Competing Against the Future: A book review by Bob Morris

October 7, 2016

Competing Against Luck: The Story of Innovation and Customer Choice Clayton M. Christensen, Taddy Hall, Karen Dillon, and David S. Duncan HarperBusiness/An imprint of HarperCollins (October 2016) How and why you really can create products and services that you know,…

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Clay Christensen on how to replace the “tired paradigm” of “playing the odds” with a theory that explains “how things work.”

September 20, 2016

In Clay Christensen’s latest book, Competing Against Luck: The Story of Innovation and Customer Choice (published by HarperBusiness, October 2016), written with Toddy Hall, Karen Dillon, and David Duncan, he asserts that “the foundation of [his and his collaborators’] thinking…

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Four invaluable caveats when engulfed in “playing politics”

May 26, 2015

In HBR Guide to Office Politics, published by Harvard Business Review Press 2014), Karen Dillon offers an abundance of information, in sights, and counsel that can help almost anyone to rise above rivalry, avoid power games, and build better relationships,…

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HBR Guide to Office Politics: A book review by Bob Morris

May 18, 2015

HBR Guide to Office Politics Karen Dillon Harvard Business Review Press (2015) Rise above rivalry, avoid power games, and build better relationships to accelerate personal growth and professional development In HBR Guide to Office Politics, published by Harvard Business Review…

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Clayton Christensen on “The Discipline of Managing Disruption”

May 1, 2013

To Harvard professor Clayton Christensen, coauthor of How Will You Measure Your Life?, a primary task of leadership is asking questions that anticipate great challenges. Here is a brief excerpt from an interview conducted by Art Kleiner for strategy+business magazine,…

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