James Surowiecki
Here is a brief excerpt from an article by James Surowiecki for Strategy+Business, published by certain member firms of the PwC network. To read the complete article and check out others, please click here. * * * In her book on…
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Carla O’Dell is president of APQC and is considered one of the world’s leading experts in knowledge management (KM). In 1995 and under O’Dell’s direction, APQC launched its first KM best practices consortium study called Emerging Best Practices in Knowledge Management. Thirty-nine organizations sponsored the groundbreaking study. Since then,…
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