James O’Toole
A New Way to Think: Your Guide to Superior Management Effectiveness Roger L. Martin Harvard Business Review Press (May 2022) “If you’ve always done it that way, you’re probably wrong.” Charles Kettering More recently, Marshall Goldsmith asserted that “what got…
Read MoreThe AI Marketing Canvas: A Five-Stage Road Map to Implementing Artificial Intelligence in Marketing Raj Venkatesan and Jim Lecinski Stanford Business Books (May 2021) How to “supercharge your brand’s consumer journey” with high-impact personalization that consumers now expect In The…
Read MoreLeading in the Digital World: How to Foster Creativity, Collaboration, and Inclusivity Amit S. Mukherjee The MIT Press (March 2020) How to become a leader in a workplace culture driven by digital technologies For centuries, human beings have tended to…
Read MoreOpinions vary about which forms of really dumb thinking are the most common and many of those opinions offer excellent examples of dumb thinking. The opinions I now share are those of several thinkers whom I personally admire. They include…
Read MoreKeith Sawyer is one of the world’s leading scientific experts on creativity and innovation. In his first job after graduating from MIT, he designed videogames for Atari. He then worked for six years as a management consultant in Boston and…
Read MoreEnterprise Architecture As Strategy: Creating a Foundation for Business Execution Jeanne W. Ross, Peter Weill, and David Robertson Harvard Business Review Press (2006) Still the definitive source for cutting-edge thinking about the design of organizational excellence Here is another business…
Read MorePamela Newkirk is a journalist, professor, and multidisciplinary scholar whose work traverses history and journalism. Her book, Diversity, Inc.: The Failed Promise of a Billion-Dollar Business, was published by Bold Type Books (October 2019). In it, she examines why, after five decades…
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What are the defining characteristics of an agile organization?
Many years ago, Jack Welch was asked why he highly admired small organizations. GE’s then chairman and CEO offered this response: “There are several reasons. For one, they communicate better. Without the din and prattle of bureaucracy, people listen as…
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