Herb Kelleher
Leading with Significance: How to Create a Magnetic, People-First Culture Joey Havens Greenleaf Book Group Press (June 2023) An organization’s culture can determine its fate, for better or worse. Years ago, then chairman and CEO of Southwest Airlines — Herb…
Read MoreBuild: An Unorthodox Guide to Making Things Worth Making Tony Fadell HarperBusiness/An Imprint of HarperCollins (May 2022) “Everything begins with asking ‘Why?’” Simon Sinek It is also true that “Building anything begins with asking ‘Why?’” Sinek agrees with Peter Drucker:…
Read MoreBlind Spot: The Global Rise of Unhappiness and How Leaders Missed It Jon Clifton Gallup Press (September 2022) High-impact evangelists: The “secret sauce” for organizational success Jon Clifton wrote this book in order to explain “where the world is suffering…
Read MoreBuild: An Unorthodox Guide to Making Things Worth Making Tony Fadell HarperBusiness/An Imprint of HarperCollins (May 2022) “Everything begins with asking ‘Why?’” Simon Sinek Sinek agrees with Peter Drucker: “There is surely nothing quite so useless as doing with great…
Read MoreBeyond Digital: How Great Leaders Transform Their Organizations and Shape the Future Paul Leinwand and Mahadeva Matt Mani Harvard Business Review Press (January 2022) “The future is already here – it’s just not evenly distributed yet.” William Gibson Whatever their…
Read MoreWinning on Purpose: The Unbeatable Strategy of Loving Customers Fred Reichheld with Darci Darnell and Maureen Burns Harvard Business Review Press (December 2017) Need an unbeatable strategy for success? Enrich the lives of your customers. Years ago, Southwest Airlines’ then…
Read MoreEvidence-Based Recruiting: How to Build a Company of Star Performers Through Systematic and Repeatable Hiring Practices Atta Tarki McGraw Hill (January 2020 “The team with the best players wins.” Jack Welch My own opinion is that the team with the…
Read MoreWhat You Do Is Who You Are: How to Create Your Business Culture Ben Horowitz HarperBusiness (October 2019) “Culture is to a company as nutrition and training are to an aspiring professional athlete.” I agree with Ben Horowitz’s observation. Also,…
Read MoreYes Is the Answer. What Is the Question?: How Faith in People and a Culture of Hospitality Built a Modern American Restaurant Company Cameron Mitchell Ideapress Publishing (November 2018) How any company can became great by investing in its culture,…
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Stacking Innovations at Southwest Airlines
In The Innovation Stack, Jim McKelvey explains how to “build an unbeatable business one crazy at a time.” He introduces a mindset and methodology that drive a process of stacking innovations. He focuses on four firms: Bank of Italy (later…
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