Posts Tagged ‘HBR Guide to Dealing with Conflict’

Cool Down Before Addressing Conflict

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HBR Guide to Dealing with Conflict: A book review by Bob Morris

HBR Guide to Dealing with Conflict
Amy Gallo
Harvard Business Review Press (April 2017)

Cutting-edge thinking about the common sources of conflict, how people approach it differently, and how to resolve it

Most of the volumes in the … READ MORE

How to Cope with Passive-Aggressive People at Work and Elsewhere

In the HBR Guide to Dealing with Conflict, Amy Gallo and 37 “Guest Experts” explain how to ensure that disagreements do not become lose-lose arguments in the workplace…or anywhere else.

Here are a few of her observations … READ MORE