Critical Knowledge Transfer: Tools for Managing Your Company’s Deep Smarts Dorothy Leonard, Walter Swap, and Gavin Barton Harvard Business Review Press (2014) How to locate, obtain or develop, assimilate, manage, and leverage your organization’s “Deep Smarts” Dorothy Leonard is among…
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The Best Indicators of Deep Smarts
Dorothy Leonard has co-authored three books in which she discusses “deep smarts”: business-critical, experienced-based knowledge. Such knowledge is “deep” in terms of its nature and extent and smart in terms of its practical value. We all have had a relationship…
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