Gary Loveman
Streaming, Sharing, Stealing: Big Data and the Future of Entertainment Michael D. Smith and Rahul Telang The MIT Press (August 2016) An insightful discussion of the evolving nature and probable impact of Big Data Decisions that concern Big Data do…
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Harvard Business Review on Increasing Customer Loyalty Various Contributors Harvard Business Review Press (2011) How to create customers who are profitable This is one of the volumes in a series of anthologies of articles that first appeared in Harvard Business…
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Good Leaders Acknowledge What Can’t Be Done
Here is an excerpt from an article written by Jeffrey Pfeffer for the Harvard Business Review blog. To read the complete article, check out the wealth of free resources, and sign up for a subscription to HBR email alerts, please…
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