fishboning

The three biggest mistakes made when attempting to solve a problem

March 28, 2012

I can easily identify with the executive in Frank Cotham’s cartoon that appeared in an issue of The New Yorker years ago. Problems really do seem to multiply like rabbits on steroids. However, experts on decision-making agree that there are…

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Hard Facts, Dangerous Half-Truths and Total Nonsense: A book review by Bob Morris

June 28, 2011

Hard Facts, Dangerous Half-Truths and Total Nonsense: Profiting From Evidence-Based Management Jeffrey Pfeffer and Robert I. Sutton Harvard Business Press (2006) In this book, Pfeffer and Sutton examine what they call “the doing-knowing gap”: doing without knowing, or at least…

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