Financial Times Press/Pearson
OUTSMART! How to Do What Your Competitors Can’t Jim Champy Financial Times Press/Pearson (2008) Previously, Champy argued in Reengineering the Corporation (1993) that “companies need to change radically and be managed from a process perspective,” in Reengineering Management (1995) he…
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Inspire!: Why Customers Come Back Jim Champy Financial Times Press/Pearson (2009) Those who read Champy’s previous book, OUTSMART!, know that in it he drew metaphorically from of Charles Darwin’s observations, “Species always breed beyond available resources,” “Those species with favorable…
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