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Rich Horwath is a New York Times, Wall Street Journal, and USA Today bestselling author on strategy. As the CEO of the Strategic Thinking Institute, Rich leads executive teams through the strategy process and has helped more than 50,000 managers…
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Michael Roberto is the Trustee Professor of Management at Bryant University in Smithfield, RI. He has written two books: Why Great Leaders Don’t Take Yes For An Answer and Know What You Don’t Know. He has created two best-selling audio/video…
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John Mattone is known among leaders of Fortune 500 companies as a cutting-edge thinker in the areas of leadership and talent management. He is recognized by the Thinkers 50 as one of the world’s leading management thinkers and by Leadership…
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John Mattone is known among leaders of Fortune 500 companies as a cutting-edge thinker in the areas of leadership and talent management. He is recognized by the Thinkers 50 as one of the world’s leading management thinkers and by Leadership…
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Leadership Brand: Developing Customer-Focused Leaders to Drive Performance and Build Lasting Value Dave Ulrich and Norm Smallwood McGraw-Hill (2007) “The journey to leadership brand begins with the self.” Note: I recently re-read this book before reading the co-authors’ latest book,…
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Outside In: The Power of Putting Customers at the Center of Your Business Harley Manning and Kerry Bodine New Harvest/Houghton Mifflin Harcourt (2012) There’s “bad news” and there’s “good news” Development of the concept of customer-centrism predates Barbara Bund’s business…
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Leadership Brand: Developing Customer-Focused Leaders to Drive Performance and Build Lasting Value Dave Ulrich and Norm Smallwood Harvard Business School Press (2007) Note: I recently re-read several books that were published a while ago. Here is my review of Leadership…
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Stelzner is author of the popular book Writing White Papers: How to Capture Readers and Keep Them Engaged and has written more than 100 white papers for corporations such as Microsoft, HP, SAP, Motorola, FedEx, Monster and Cardinal Health. He…
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Here is an excerpt from article written by Jon R. Katzenbach and Zia Khan for the Harvard Business blog. To read the complete article, check out other articles and resources, and/or sign up for a free subscription to Harvard Business…
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Marshall Goldsmith on “The Elements of Trust-Making”
Here is an excerpt from an article written by Marshall Goldsmith for Talent Management magazine. To read the complete article, check out all the resources, and sign up for a free subscription to the TM and/or Chief Learning Officer magazines…
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