Failure to Communicate: How Conversations Go Wrong and What You Can Do to Right Them
Holly Weeks publishes, teaches, and consults on communications issues. She is Adjunct Lecturer in Public Policy teaching the Arts of Communication at the Harvard Kennedy School. Her book Failure to Communicate: How Conversations Go Wrong and What You Can Do to Right Them (Harvard Business Publishing, 2008) emphasizes handling…
Read MoreTalk, Inc.: How Trusted Leaders Use Conversation to Power Their Organizations Boris Groysberg and Michael Slind Harvard Business Review Press (2012) How and why organizational conversation can – and should – be a new source of organizational power The results…
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Difficult Conversations: Nine Common Mistakes
Here is an excerpt from an article written by Sarah Green for the Harvard Business Review blog. To read the complete article, check out other articles and resources, and/or sign up for a free subscription to Harvard Business Review’s Daily…
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