emotional intelligence

Marketing with Strategic Empathy: A book review by Bob Morris

November 2, 2016

Marketing with Strategic Empathy: Inspiring Strategy with Deeper Consumer Insight Claire Brooks KoganPage Publishers (August 2016) How and why Strategic Empathy® can enrich all human relationships At least since the bazaars in the ancient world, the basic purpose of marketing…

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5 Habits to Lead from Your Heart: A book review by Bob Morris

July 9, 2016

5 Habits to Lead from Your Heart: Getting Out of Your Head to Express Your Heart Johnny Covey Made for Success Publishing (June 2016) “We are what we repeatedly do. Excellence, then, is not an act, but a habit.” Aristotle…

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How to Work with People Who Aren’t Good at Working with People

May 30, 2015

Here is an excerpt from an article written by Tomas Chamorro-Premuzic for Harvard Business Review and the HBR Blog Network. To read the complete article, check out the wealth of free resources, obtain subscription information, and receive HBR email alerts,…

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Debunking the Myth of the 10,000-Hours Rule: What It Actually Takes to Reach Genius-Level Excellence

January 2, 2015

Here is a brief excerpt from an article by Maria Popova featured by her website, Brain Pickings. She explains how top-down attention, feedback loops, and daydreaming play into the science of success. To read the complete article and check out…

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Daniel Goleman on “What Makes a Leader?”

July 9, 2014

Here is a brief excerpt from a classic essay by Daniel Goleman that has been reprinted by Harvard Business Review. To read the complete article, check out the wealth of free resources, obtain subscription information, and receive HBR email alerts,…

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It’s Always Personal: A book review by Bob Morris

March 15, 2013

It’s Always Personal: Navigating Emotion in the New Workplace Anne Kreamer Random House (2012) How and why “expression of emotion in the workplace will become more acceptable” The title of this review was excerpted from one of Daniel Goleman’s most…

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Daniel Goleman: Focus on the problem, not the person

March 6, 2013

Here’s a brief article written by Daniel Goleman and featured by LinkedIn. * * * Think back to a difficult situation you had to navigate at work. Were you able to distinguish the problem from the person? If not, you’re…

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Dan Goleman on Managing “The Dark Side of Charisma”

February 16, 2013

Here is a brief excerpt from a classic article written by Daniel Goleman for The New York Times. To read the complete article, please click here. * * * Good managers are easy to spot. “Besides intelligence and a knack…

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Nancy F. Koehn on “Lincoln’s School of Management”

February 5, 2013

A 2012 re-enactment of the Battle of Shiloh as captured by a pinhole camera in Michie, Tenn. Such a camera has no lens, viewfinder or shutter — just a pinhole at the front and film at the back. Images can…

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Daniel Goleman on “How to Find Your Flow”

January 27, 2013

Here is a brief excerpt from an article written by Daniel Goleman and featured by LinkedIn. *      *       * Where we want to be on the Yerkes-Dodson arc is the zone of optimal performance, known as “flow” in the research…

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