Doug Lipp

Disney U: A book review by Bob Morris

January 26, 2020

Disney U : How Disney University Develops the World’s Most Engaged, Loyal, and Customer-Centric Employees Doug Lipp McGraw-Hill (2013) There are valuable business lessons to be learned from “the human architect” of Disney’s magic kingdoms I reviewed this book when…

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Blogging on Business Update from Bob Morris (Week of 4/29/13)

May 6, 2013

I hope that at least a few of these recent posts will be of interest to you: BOOK REVIEWS Customer CEO: How to Profit from the Power of Your Customers Chuck Wall The Referral Engine: Teaching Your Business to Market…

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Disney U: A book review by Bob Morris

May 2, 2013

Disney U : How Disney University Develops the World’s Most Engaged, Loyal, and Customer-Centric Employees Doug Lipp McGraw-Hill (2013) There are valuable business lessons to be learned from “the human architect” of Disney’s magic kingdoms Personal note: Soon after Disneyland…

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