Dorothy Leonard

Create a “Knowledge Cascade” to Capture Institutional Memory

February 18, 2020

Here is another valuable Management Tip of the Day from Harvard Business Review. To sign up for a free subscription to any/all HBR newsletters, please click here. *     *     * Every business has subject-matter experts who are the keepers…

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Make Learning Harder to Increase Retention

January 23, 2016

Here is another valuable Management Tip of the Day from Harvard Business Review. To sign up for a free subscription to any/all HBR newsletters, please click here. * * * When information is at our fingertips, and attention spans are…

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HBR Guide to Coaching Employees: A book review by Bob Morris

June 3, 2015

HBR Guide to Coaching Employees Various Contributors Harvard Business Review Press (2014) “If your actions inspire others to dream more, learn more, do more and become more, you are a leader.” John Quincy Adams This is one of the volumes…

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The Best Indicators of Deep Smarts

February 17, 2015

Dorothy Leonard has co-authored three books in which she discusses “deep smarts”: business-critical, experienced-based knowledge. Such knowledge is “deep” in terms of its nature and extent and smart in terms of its practical value. We all have had a relationship…

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Dialogue: A book review by Bob Morris

February 13, 2015

Dialogue: The Art of Thinking Together Hardcover William Isaacs Crown Business (September 1999) The Power of Interactive Humanity Note: I posted the review that follows 14 years ago and recently re-read the book while preparing to review Critical Knowledge Transfer:…

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If Only We Knew What We Know: A book review by Bob Morris

February 12, 2015

If Only We Knew What We Know: The Transfer of Internal Knowledge and Best Practice Carla O’Dell and C. Jackson Grayson Free Press (2012, Paperbound Edition) The Invisibility of the Obvious Note: I posted the review that follows 14 years…

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Dorothy Leonard: An interview by Bob Morris

February 10, 2015

Dorothy Leonard, the William J. Abernathy Professor of Business Administration Emerita, joined the Harvard faculty in 1983 after teaching for three years at the Sloan School of Management, Massachusetts Institute of Technology. She has taught MBA courses in managerial leadership,…

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Critical Knowledge Transfer: A book review by Bob Morris

December 2, 2014

Critical Knowledge Transfer: Tools for Managing Your Company’s Deep Smarts Dorothy Leonard, Walter Swap, and Gavin Barton Harvard Business Review Press (2014) How to locate, obtain or develop, assimilate, manage, and leverage your organization’s “Deep Smarts” Dorothy Leonard is among…

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