Dean R. Spitzer
The Executive Checklist: A Guide for Setting Direction and Managing Change James M. Kerr Pagrave/Macmillan (2014) How to replace vague ideas about your career with strategies that will help you achieve your objectives at work and everywhere else Up front,…
Read MoreThe Executive Checklist: A Guide for Setting Direction and Managing Change James M. Kerr Pagrave/Macmillan (2014) How to replace vague ideas about your career with strategies that will help you achieve your objectives at work and everywhere else Up front,…
Read MoreSoon most of us will be exchanging holiday gifts and perhaps you’ll be asked what you would like to have. Why not suggest some business books? In my opinion, whether as a gift from someone else or one you give…
Read MoreDesign-Driven Innovation: Changing the Rules of Competition by Radically Innovating What Things Mean Roberto Verganti Harvard Business Press (2009) Does design drive innovation or does innovation drive design? The answer is “Yes.” The success of each approach depends almost entirely…
Read MoreTransforming Performance Measurement: Rethinking the Way We Measure and Drive Organizational Success Dean R. Spitzer AMACOM (2007) How to measure only what really what matters…and do it right In this remarkable volume, Dean Spitzer urges his reader to re-think how…
Read MoreSpitzer is president of Dean R. Spitzer & Associates and widely acknowledged as one of the world’s leading authorities on performance measurement and management. His latest book, Transforming Performance Measurement: Rethinking the Way We Measure and Drive Organizational Success, has…
Read MoreDean R. Spitzer is a leading consultant and researcher in the field of business and performance measurement associated with IBM’s Almaden Services Research group. He has over 30 years of experience in helping individuals and organizations achieve superior performance by…
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What does a healthy company look like?
Based on everything I have experienced, observed, and learned over the years, here’s what I think a healthy company looks like: o First-Person Plural Pronouns: Everyone thinks in terms of “serving our customers,” “what we can accomplish working together, ”…
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