Crucial Conversations: Tools for Talking When Stakes Are High
In Radical Candor, borrowing a phrase from Richard Tedlow, Kim Scott explains how strategic candor can help to “defy the quintessential pull of organizational mediocrity.” She focuses on two “dimensions”: “The first dimension is about more than ‘just professional.’ It’s…
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Here is a brief excerpt from an article by Laurie Ruettimann for Halogen Software’s TalentSpace blog. To read the complete article, check out others, learn more about the firm, and sign up for email alerts, please click here. * * *…
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Candor: How to have courageous coaching conversations when it really matters Steven Stowell and Tony I. Herrara CMOE Press (2013) How to identify and correct ineffective patterns of communication when guiding, coaching, and giving feedback to others In a previous…
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Talk, Inc.: How Trusted Leaders Use Conversation to Power Their Organizations Boris Groysberg and Michael Slind Harvard Business Review Press (2012) How and why organizational conversation can – and should – be a new source of organizational power The results…
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Harvard Business Review on Communicating Effectively Various Contributors Harvard Business Review Press (2011) How to customize the delivery of your presentation to almost any audience for “maximum persuasive power” Those who aspire to master several different high-impact communication styles will…
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Crucial Confrontations: Tools for Resolving Broken Promises, Violated Expectations, and Bad Behavior Kerry Patterson , Joseph Grenny , Ron McMillan, and Al Switzler McGraw-Hill (2005) Peril or Opportunity? As I read this exceptionally informative book, I was again reminded of the fact that…
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A covey of principles to achieve success “one conversation at a time”
In the revised and updated edition of Fierce Conversations, Susan Scott explains how to achieve success at work, home, and elsewhere “one conversation at a time.” In essence, a fierce conversation is “robust, intense, strong, powerful, passionate, eager, uncurbed, untamed.” That…
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