Clients for Life

Andrew Sobel on “How to create a great client experience”

December 11, 2013

For the guests of his hotels, César Ritz focused on consistently providing superior service that he characterized as “invisible.” According to Andrew Sobel, there are five dimensions to a great client experience. Here is a brief excerpt from his monthly…

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The Client-Patient Checkup: Ten Questions the Doctor Would Ask You

June 30, 2012

Here is an especially clever as well as valuable article that Andrew Sobel posted at his website. To read the complete article, check out other resources, and sign up for his free monthly newsletter, please click here.  *    …

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