Carla O’Dell

Andrew Hargadon on How Breakthrough Ideas Happen: An interview by Bob Morris

December 22, 2015

Andrew Hargadon is a Professor of Technology Management and Charles J. Soderquist Chair in Entrepreneurship at the University of California at Davis. The primary focus of his research is on the effective management of innovation and entrepreneurship, particularly in the…

Read More

The Importance of Making Brilliant Mistakes

August 26, 2015

In Paul Schoemaker’s latest book, Brilliant Mistakes , he observes: “The key question companies need to address is not ‘Should we make mistakes?’ but rather ‘Which mistakes should we make in order to test our deeply held assumptions?’” I cite…

Read More

Wiser: A book review by Bob Mofrris

March 10, 2015

Wiser: Getting Beyond Groupthink to Make Groups Smarter Cass R. Sunstein and Reid Hastie Harvard Business Review Press 2014) How to separate, implement, and optimize the divergent and convergent stages of every problem-solving process As I began to read this…

Read More

If Only We Knew What We Know: A book review by Bob Morris

February 12, 2015

If Only We Knew What We Know: The Transfer of Internal Knowledge and Best Practice Carla O’Dell and C. Jackson Grayson Free Press (2012, Paperbound Edition) The Invisibility of the Obvious Note: I posted the review that follows 14 years…

Read More

Critical Knowledge Transfer: A book review by Bob Morris

December 2, 2014

Critical Knowledge Transfer: Tools for Managing Your Company’s Deep Smarts Dorothy Leonard, Walter Swap, and Gavin Barton Harvard Business Review Press (2014) How to locate, obtain or develop, assimilate, manage, and leverage your organization’s “Deep Smarts” Dorothy Leonard is among…

Read More

Using Experience to Develop Leadership Talent: A book review by Bob Morris

August 19, 2014

Using Experience to Develop Leadership Talent: How Organizations Leverage On-the-Job Development Cynthia McCauley and Morgan McCall, Co-Editors Jossey-Bass/A Wiley Brand (2014) How and why knowledge shared with others can have almost incalculable value to everyone involved This is a substantial…

Read More

Carla O’Dell & Cindy Hubert: An interview by Bob Morris

May 21, 2011

Carla O’Dell is president of APQC and is considered one of the world’s leading experts in knowledge management (KM). In 1995 and under O’Dell’s direction, APQC launched its first KM best practices consortium study called Emerging Best Practices in Knowledge Management. Thirty-nine organizations sponsored the groundbreaking study. Since then,…

Read More

Carla O’Dell: An interview by Bob Morris

March 3, 2011

Carla O’Dell is the president of APQC (American Productivity & Quality Center),an internationally recognized, not-for-profit organization dedicated to process and performance improvement. She joined APQC in 1978 as an adviser and researcher. Over the years, her fields of expertise and…

Read More