Bringing Out the Best in People
Here is a brief excerpt from an article written by Stefan De Raedemaecker, Javier Feijoo, and David Jacquemont for the McKinsey Quarterly, published by McKinsey & Company. As they acknowledge, providing good service has never been easy. Meeting rising customer…
Read MoreHere is an excerpt from an article written by Aubrey Daniels for Talent Management magazine. To read the complete article, check out all the resources, and sign up for a free subscription to the TM and/or Chief Learning Officer magazines…
Read MoreYoga Berra is arguably the greatest catcher in the history of Major League Baseball, although Johnny Bench certainly has his advocates. However, Berra is more widely known for his unique way of expressing his thoughts. He insists — and those…
Read MoreHere is an article written by Aubrey Daniels for Talent Management magazine. To check out all the resources and sign up for a free subscription to the TM and/or Chief Learning Officer magazines published by MedfiaTec, please click here. * * * Requirements…
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IBM — Shades of Yogi Berra!
Yoga Berra is arguably the greatest catcher in the history of Major League Baseball, although Johnny Bench and Ivan (“Pudge”) Rodriguez certainly have their advocates. Berra is more widely known for his unique way of expressing his thoughts. He insists…
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