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Crisis Communications: The Definitive Guide to Managing the Message Steven Fink McGraw-Hill (2013) Why you should never “pick a fight with anyone who buys bandwidth by the geobyte” I read and reviewed Steven Fink’s previous book, Crisis Management: Planning for…
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Here is an article written by Margaret Heffernan for CBS MoneyWatch, the CBS Interactive Business Network. To check out an abundance of valuable resources and obtain a free subscription to one or more of the website’s newsletters, please click here.…
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Obviously, companies must incorporate interaction with stakeholders into decision making at every level of the organization. That’s much easier said than done, however. Here is a brief excerpt from an article co-authored by John Browne and Robin Nuttall for The…
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X-teams: How to Build Teams That Lead, Innovate and Succeed Deborah Ancona and Henrik Bresman Harvard Business School Press (2007) A new teamwork model that combines an internal focus with an external approach Here is a review I posted five…
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Reputation Rules: Strategies for Building Your Company’s Most Valuable Asset Daniel Diermeier AMACOM (2011) Why a reputation strategy is imperative and how to formulate, execute, an then manage one It is no coincidence that on Fortune magazine’s annual lists of…
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Here is an excerpt from an article written by Stefan Stern for the Harvard Business Review blog. To read the complete article, check out other articles and resources, and/or sign up for a free subscription to Harvard Business Review’s Daily…
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Christine Bader’s “Manifesto for the Corporate Idealist”
Christine Bader is a nonresident senior fellow at the Kenan Institute for Ethics at Duke. She recently completed a term as Advisor to the United Nations Secretary-General’s Special Representative for business and human rights. From 1999-2008, Bader worked for BP…
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