Ben McConnell
Bridge the Gap: Breakthrough Communication Tools to Transform Work Relationships From Challenging to Collaborative Jennifer Edwards and Katie McCleary McGraw Hill (February 2022) ‘The single biggest problem in communication is the illusion that it has taken place.” George Bernard Shaw…
Read MoreMonopolies & Tech Giants: Insights You Need from Harvard Business Review Various Contributors Harvard Business Review Press (April 2020) How those threatened by tech “giants” can compete with them in a VUCA marketplace This is one of the first volumes…
Read MoreQuality Sharedholders: How the Best Managers Attract and Keep Them Lawrence A. Cunningham Columbia Business School Publishing (November 2020) Why managers in public companies usually get the shareholders they deserve, for better or worse Years ago, Jackie Huba and Ben…
Read MoreChoose Your Customer: How to Compete Against the Digital Giants and Thrive Jonathan L.S. Byrnes and John S. Wass McGraw Hill (May 2021) A brilliant explanation how to achieve success amidst a “tsunami” of disruption As I began to read…
Read MoreRobbie Kellman Baxter is a bestselling author of The Forever Transaction and The Membership Economy, named a top 10 marketing book of all time by BookAuthority. Sheis a speaker, and consultant with more than twenty years of experience providing strategic…
Read MoreConnected Strategy: Building Continuous Customer Relationships for Competitive Advantage Nicolaj Siggelkow and Christian Terwiesch Harvard Business School Press (2019) How connected strategies create competitive advantages in customer relationships Jackie Huba and Ben McConnell coauthored an invaluable book in which they…
Read MoreFriction: How Passion Brands Are Built in the Age of Digital Distribution Jeff Rosenblum and Jordan Berg Powerhouse Books (May 2017) Example of positive friction: You can’t sharpen a sword blade on velvet Friction can be either positive as the…
Read MoreJobs to Be Done: A Roadmap for Customer-Centered Innovation Stephen Wunker, Jessica Whitman, and David Farber AMACOM (November 2016) Create breakthrough ideas from reimagining problems, not from an incrementally better solution to a well-understood challenge It was Clayton Christensen who…
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Key Insights All Executives Need to Consider
“How can I leverage the capabilities of disruptive technologies to accelerate my personal growth and professional development?” That is a question many executives are now asking as a new calendar year proceeds, amidst what may well be the worst pandemic…
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