Agile Change Management: A Practical Framework for Successful Change Planning and Implementation
Agile Change Management: A Practical Framework for Successful Change Planning and Implementation Melanie Franklin Wiley (2014) Change management is impossible without change agents who have an agile mindset The last time I checked, Amazon offers 13,473 books on one or…
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Melanie Franklin on Active Listening
The concept is so simple and yet so difficult, it seems, for most people to embrace: We have two eyes and two ears but only one mouth so we should, therefore, spend 80% of our time listening and observing, and…
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