Taiichi Ohno
Here is a brief excerpt from an article co-authored by Ewan Duncan and Ron Ritter for the McKinsey Quarterly, published by McKinsey & Company. In it, they note that lean-production techniques have been revolutionizing operations for 50 years. Advances in…
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Years ago, Jon Katzenbach told me that the greatest challenge that change agents face is changing their ideas about change. The Japanese term for continuous improvement is kaizen (改善) and was probably introduced when Edgar McVoy convinced Lowell Mellen to join him…
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The best way (by far) to solve problems that cause inefficiency
In Applied Minds: How Engineers Think, Guru Madhavan observes: “Engineers help create solution spaces — suites of possibilities that offer new choices, conveniences, and comforts — that redefine our standard of living…Therein lies a paradox: engineering is omnipresent but invisible…
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