Here is an excerpt from another excellent article in Jeff Haden‘s “Owner’s Manual” series for Inc. magazine. To read the complete article, check out other online resources, and obtain information, please click here.
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Forget about raises and better benefits. Those are important — but this is what your staff really wants.
Getting a raise is like buying a bigger house; soon, more becomes the new normal.
Higher wages won’t cause employees to automatically perform at a higher level. Commitment, work ethic, and motivation are not based on pay.
To truly care about your business, your employees need these eight things—and they need them from you.
[Actually, here are three of the eight. To read the complete article, please click here.]
1. Freedom. Best practices can create excellence, but every task doesn’t deserve a best practice or a micro-managed approach. (Yes, even you, fast food industry.)
Autonomy and latitude breed engagement and satisfaction. Latitude also breeds innovation. Even manufacturing and heavily process-oriented positions have room for different approaches.
Whenever possible, give your employees the freedom to work they way they work best.
2. Targets. Goals are fun. Everyone—yes, even you—is at least a little competitive, if only with themselves. Targets create a sense of purpose and add a little meaning to even the most repetitive tasks.
Without a goal to shoot for, work is just work. And work sucks.
3. Mission. We all like to feel a part of something bigger. Striving to be worthy of words like “best” or “largest” or “fastest” or “highest quality” provides a sense of purpose.
Let employees know what you want to achieve, for your business, for customers, and even your community. And if you can, let them create a few missions of their own.
Caring starts with knowing what to care about—and why. Employees will care about your business when you care about them first.
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Jeff Haden learned much of what he knows about business and technology as he worked his way up in the manufacturing industry. Everything else he picks up from ghostwriting books for some of the smartest leaders he knows in business.
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