Archive for April, 2015

The eight essentials of innovation

Eight_essentials_150x84Here is a brief excerpt from an article written by Marc de Jong, Nathan Marston, and Erik Roth for the McKinsey Quarterly, published by McKinsey & Company. They explain how and why strategic and organizational factors are what separate successful big-company innovators from the rest of … READ MORE

Chess Not Checkers: A book review by Bob

Chess Not CheckersChess Not Checkers: Elevate Your Leadership Game
Mark Miller
Berrett-Koehler Publishers, Inc. (2015)

Beware of Whack-a-Mole leadership and management

I have read and reviewed all of Mark Miller’s previous books, including Great Leaders Grow and The Secret (both in collaboration with Ken Blanchard) and consider him … READ MORE

Robbie Kellman Baxter: Part 1 of an interview by Bob Morris

BaxterRobbie Kellman Baxter created the popular business term “Membership Economy.” She is the founder of Peninsula Strategies LLC, a strategy consulting firm. The Peninsula Strategies website is Her clients have included large organizations like Netflix, SurveyMonkey … READ MORE

There Are Still Only Two Ways to Compete

There Are Still
Here is an excerpt from an article written by Roger L. Martin for Harvard Business Review and the HBR Blog Network. To read the complete article, check out the … READ MORE

Richard Newton: Part 1 of an interview by Bob Morris

Newton, Richard

In his own words….

I’m an entrepreneur who writes.

I’ve written three books.

The End of Nice: How to be human in a world run by robots: This is a manifesto for … READ MORE

Be Your Customer’s Hero: A book review by Bob Morris

Be Your Customer'sBe Your Customer’s Hero: Real-World Tips & Techniques for the Service Front Lines
Adam Toporek
AMACOM (2015)

How to Create the Ultimate Customer Relationship

I am amazed, frankly, that customer service today is worse than at any prior time I can remember. As a result, cordial … READ MORE

Rodd Wagner: Part 1 of an interview by Bob Morris

Wagner, RoddRodd Wagner is the New York Times bestselling author of the book Widgets: The 12 New Rules for Managing Your Employees As If They’re Real People, published by McGraw-Hill (April 2015). He is one of the … READ MORE

The Road to Character: A book review by Bob Morris

Road to CharacterThe Road to Character
David Brooks
Random House (2015)

Here is a thoughtful and heartfelt affirmation of a “moral ecology” that can help all of us to cultivate stronger character

I have read and then reviewed most of David Brooks’ previously published books … READ MORE

Sue Desmond-Hellmann (chief executive of the Bill & Melinda Gates Foundation) in “The Corner Office”

26-CORNER-blog427Adam Bryant conducts interviews of senior-level executives that appear in his “Corner Office” column each week in the SundayBusiness section of The New York Times. Here are a few insights provided during an interview … READ MORE

Simple Rules: A book review by Bob Morris

Simple RulesSimple Rules: How to Thrive in a Complex World
Donald N. Sull and Kathleen M. Eisenhardt
Houghton Mifflin Harcourt (2015)

How and why simple rules help to accelerate personal growth and executive development

First, I want to share two of my favorite quotations on … READ MORE